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Your Questions, Answered
Frequently Asked Questioins
What payment methods do you accept?
We accept various payment methods, including major credit/debit cards and online payment services.
Is it safe to shop online at Kids Designer Closet?
Yes, we use advanced security measures to protect your information and ensure a safe shopping experience.
Do you ship internationally?
Check our delivery policy for information on international shipping and associated costs.
How can I return an item?
Follow the steps outlined in our returns policy for a smooth return process.
When will I receive my refund?
Refunds are processed according to our stated timeline once we receive the returned item.
Can I change my delivery address after placing an order?
For changes in delivery address, contact us as soon as possible.
How do I know if my order has been successfully placed?
You will receive an order confirmation email once your order is successfully placed.
What should I do if I forget my account password?
Use the 'Forgot Password' feature on our login page to reset your password.
How do I create an account?
Follow the simple steps on our website to create your account.
Do you offer gift wrapping services?
Check our website for details on special services like gift wrapping.
Can I order an item that is out of stock?
For information on back-ordering out-of-stock items, refer to our customer service guidelines.
How do I apply a promo code to my order?
Enter your promo code at checkout to apply it to your order.
Are there any restrictions on promo codes?
Promo codes may have specific terms and conditions. Check our website for details.
How can I contact customer service for further assistance?
You can contact us via email or through the contact form on our website for any assistance.
For more detailed answers and additional information, please refer to the Kids Designer Closet website, specifically the sections on Delivery Policy and Returns Policy.